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Ship Log / Approvals

Multi-Layer Travel and Expense Approval Routing

Replacing approval requests that got lost in shared folders

Problem

  • Travel and expense requests lived in shared folders and email. Nobody could say where a request was, or whether it had actually been approved.

  • Every request got the same single approval step, regardless of amount, destination, or funding source.

  • Conference travel, grant-funded travel, and a routine client trip each need different information — a single static form collects the wrong things for all three.

  • Finance learned what had been committed after the money was spent.

Solution

  • The whole process modeled in BPMN before anything was built, so the sequence was agreed before it was coded.

  • A dynamic, conference-aware request form that only asks the questions the trip actually raises.

  • Sequenced approval layers, each firing on the state the previous one leaves behind.

  • A signature automation that maps record data into the correct PDF, routes it for signature, and writes completion back onto the record.

Result

  • Finance gained real-time visibility into requests against budget — before the spend, not after it.

  • Auditable trails replaced paperwork nobody could locate.

  • No re-keying between the request, the form, and the signed document.

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